Skills with
an everyday purpose.
01
Define team responsibilities for ongoing care management.
02
Use care plans and structured follow-up to address unmet needs.
03
Document activities and prepare for the applicable payment arrangement.
02 / Your learning journey
Inside the course.
01Program design and patient selection
Build a shared understanding of the work and its purpose.
02Care planning and patient engagement
Practice the workflow through a relevant case or exercise.
03Follow-up, escalation, and coordination
Clarify responsibilities, handoffs, and unresolved needs.
04Documentation and payment readiness
Bring the learning together in a practical application.
03 / Put it into practice
Show what you can do.
A sample care-management workflow and documented patient scenario.
Activities and assessments reflect existing qualifications and assigned responsibilities. Clinical services remain subject to applicable professional, organizational, and payer requirements.