CHATSINSTITUTE
Frequently Asked Questions

A little clarity.
A confident next step.

Answers about training, certificates, rural programs, and learner access.

01Who is CHATS training for?

Learning pathways are designed for clinical professionals, community health workers, navigators, operational staff, mobile health teams, and organizations implementing community-based and value-based care. Individual course requirements will vary.

02Can I take one course or a full program?

The proposed catalog supports individual courses and coordinated pathways. Closers U™ is intended to combine shared core training with selected service tracks and competency assessment.

03Are courses open for enrollment?

Final dates, fees, delivery formats, and enrollment links will be published on each course and program page as they are confirmed. Send an interest request and the CHATS team will follow up with you.

04What does the Closers U™ certificate represent?

The proposed certificate would document successful completion of defined core and track-specific competency assessments. Final requirements will be published before the program launches.

05Does the certificate qualify me to bill or guarantee payer work?

The certificate itself does not establish billing privileges, a professional license, or a payer contract. Payer recognition is intended to be developed through partnerships with defined responsibilities and acceptance requirements.

06Will continuing education credit be available?

Any available continuing education, approved provider information, and credit requirements will be stated on the relevant course or cohort page once confirmed. No general credit or accreditation claim is made at this time.

07Can my organization arrange training for a team?

The site includes an organizational inquiry path for group training, state cohorts, and implementation support. Course selection and delivery can be discussed around the team’s needs.

08How do I access a state program?

Visit the Vermont or Tennessee program page. Eligibility, covered costs, dates, and the application pathway will be published with the cohort details.

09Where will learners access their courses?

Learner access is provided through ThereCare. Your program coordinator will share the login link and access instructions.