Skills with
an everyday purpose.
Use an assigned gap list to organize outreach.
Address access barriers and coordinate services.
Distinguish outreach attempts, scheduled services, and verified completion.
Inside the course.
01Working from a gap list
Build a shared understanding of the work and its purpose.
02Outreach and engagement
Practice the workflow through a relevant case or exercise.
03Navigation and service coordination
Clarify responsibilities, handoffs, and unresolved needs.
04Closure tracking and handoffs
Bring the learning together in a practical application.
Show what you can do.
An outreach simulation and documented closure handoff.
Activities and assessments reflect existing qualifications and assigned responsibilities. Clinical services remain subject to applicable professional, organizational, and payer requirements.
One track. A connected pathway.
Build on the shared gap-closure core. Your learning record would identify the competencies assessed within this track.
Explore the full certificate pathway