Skills with
an everyday purpose.
01
Recognize barriers that affect following a prescribed plan.
02
Support communication with the appropriate professional.
03
Document outreach, referrals, and follow-up within role boundaries.
02 / Your learning journey
Inside the course.
01Patient engagement
Build a shared understanding of the work and its purpose.
02Access and practical barriers
Practice the workflow through a relevant case or exercise.
03Clinical and pharmacy handoffs
Clarify responsibilities, handoffs, and unresolved needs.
04Documentation and follow-up
Bring the learning together in a practical application.
03 / Put it into practice
Show what you can do.
A patient-support scenario and handoff note.
Activities and assessments reflect existing qualifications and assigned responsibilities. Clinical services remain subject to applicable professional, organizational, and payer requirements.